Plants Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We want to make it easy for you to decide who and where to buy from, so in the interests of transparency and helping to give you a more informed purchase decision this page shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always so very grateful when someone takes the time to send their feedback - we love receiving great stories from happy customers!
When we make a rare mistake or someone hasn't had a positive experience we want the opportunity to put it right. Gathering feedback helps us to improve in all areas and deliver a better service.
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Completely wrong drop off point just lucky that the address that the gift was dropped off at was a lovely couple that drove this gift to the correct address ( that was written on the package)
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Looked bigger in the photo than in real life, otherwise all good
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I had a great experience, loved the same day delivery up to 2pm. You have gorgeous plants! I know my recipient thought the succulent was stunning, very surprised by it and its beauty. Thank you.
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I was really, really impressed with how fast y'all worked - I ordered at like 10am and my friend had her terrarium before 4pm on the same day. Great service.
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Wonderful service and I received a picture of the orchids and they are absolutely stunning. Thanks
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I've already referred another city-based friend!!
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Easy ordering process, prompt and professional response, great value for money š
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Great customer service and communication!
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Very happy with how fast my order was delivered. Delivered within 2 hours of placing my order.
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I put order through late in day on Sunday 16th. I requested the delivery driver liaise with the person receiving the gift on their mobile number. This happened, and I was advised of it. Thank you for such smooth and pleasant experience.
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Ordered from Spain. Excellent updates on progress and the recipient of the gift was delighted. Great personal service and arrived on time.
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I would have loved a photo of the delivered product as I have no idea what it looked like. It's really hard to give feedback without seeing the product.
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When ordering alchohol, it should be pointed out that someone needs to be home and this acknowledged.
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Message was missing from the delivery
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Customer service is also great!
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Found you because I always use flowers across Melbourne. Perfect as usual
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Service was amazing!!! Thank you :)
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Yes. Definately a service I will use again! Thankyou
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The only thing that I would like to add is maybe a care guide for airplants? either in the package or on the website?
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There should be a small ticket as You get at Nurseries as to name of plant and watering directions My daughter had no idea what it was
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the plant was exotic as I wanted and had requested. My daughter simply loved it. She told me that she kept it by her bed side and slept so well that night, considering the fact that she is a light sleeper.
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Living in Europe, it's difficult being far away from family. I wanted my mother to know I hadn't forgotten her birthday and thanks to this wonderful service, I was able to surprise her. Mum is very happy so many thanks.
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It was great and very easy
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Awesome
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Loved 'Seasons Best' option as the flowers looked better than the photo online.
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Recipient was very pleased with the terrarium. Delivery on time. Thank you!
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When I realised Iād made a mistake I emailed via the email address provided on the site page. I was quickly reassured by an email from Jess that everything would be corrected. The gift was received the same day and very much appreciated by the recipient.
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Lovely to be able to have a living plant, with lots of love, delivered so quickly. Would definitely recommend.
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I requested a delivery time and you were awesome to have delivered around that time. Very happy shopper and even happier recipient of your plant. Thankyou
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I have been telling my friends, if they want to send anyone flowers in Melb. not to. Just order plants with you instead. I appreciated the email from the driver. It was fast, efficient and cheaper than flowers.
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The ordering process was easy and there were a good variety of plants available. The item was delivered within the correct time frame and looked beautiful! My sister sent me a photo when she thanked me! All good. I would use you again definitely.
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I was not able to see the actual plants but the recipients seemed to be very pleased with the gift.
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Great service and fast same day delivery. Only thing i would suggest is to include care instructions for the plant
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Very happy with the purchase and delivery - thanks!
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Such speedy delivery! Wow! Very impressed and very grateful.
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Loved the communication across the seas from you (I am in London) and my mother was delighted with her gift - the white lavender was especially successful. Thank you for helping me send my love to her.