Plants Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We want to make it easy for you to decide who and where to buy from, so in the interests of transparency and helping to give you a more informed purchase decision this page shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always so very grateful when someone takes the time to send their feedback - we love receiving great stories from happy customers!
When we make a rare mistake or someone hasn't had a positive experience we want the opportunity to put it right. Gathering feedback helps us to improve in all areas and deliver a better service.
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Super easy to organise, especially during lockdown it put a smile on someone’s face. This gift was easy to purchase and made someone feel special during a tough time.
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Emma was super helpful with the order
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I ordered these lovely orchid blooms in a vase for my Aunty who had been diagnosed with cancer. She was so happy to receive them and they added a smile to her life for over one month. i was so happy that I sent them to her. Sadly she passed away last week. I wanted to say thank you to Plants across Melbourne and their team for making this possible. Highly recommended . Best wishes. Marie, Harrow UK
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Very happy with this service. Recipient loved the orchid. Thank you.
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I found plants across Melbourne to be good value for money and their customer service was great.
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I believe the orchid was beautiful but in the picture the receiver sent to me it actually looked quite small. Other than that I think your company were great, Thank you
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Very easy ordering site. Extremely quick delivery. Communication emails excellent Many thanks
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thanks for the expediency
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Ordered online from Dublin Ireland. Beautiful Orchid with timely delivery. Thank you.
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John and Pat were overwhelmed by the presentation and the Beautiful orchid that it is and they have it displayed in the living room and they couldn't thank me and you enough
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I sent my plant anonymously as a surprise. I appreciated you advising me when the recipient contacted you to find out who had sent it.
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Great experience. I even mucked up the delivery address and the lady on the phone (sorry l have forgotten her name) was so helpful and fixed it up for us. Same day delivery was so quick and the recipient loved her orchid. Thanks so much.
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Delivery was prompt and the orchid looked amazing. Thank you!
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Beautiful orchid delivered to my daughter. She received exactly what I had hoped. Delivery was as asked. Well done! Very happy as give4 and she was delighted too!
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The delivery in terms of timing was great and your online experience was also great but the orchid was sooooo much smaller than it appeared on your website. I can't believe that was almost $90!! I was a little embarrassed when my friend showed me what arrived.
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it was good and the plant looked lovely
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I was pleased that I got a msg after they were delivered. The recipient was happy with it. I probably would of liked a photo of the finished presented product only because I am fussy and like to know what I have purchased and gifting. I know you have a photo of the product but that is a standard photo. Otherwise this experience was great. Your communication was terrific. Thank you.
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Prompt delivery. Receiver loved the flowers and vase
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Wonderful experience and Nathalie was helpful and prompt in fixing my request. Thank you ALL! I'll be back for more... Have a lovely day Daniel D
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I look forward to seeing those buds flower!
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Thank you so much for everything! I surprised my partner with a plant from your store and he absolutely loved it! The plant itself was gorgeous and the delivery process was easy and efficient, the package arrived much earlier than I anticipated as well! Thanks again!
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Thank you for everything. It was our daughter's 30th birthday and she is there and we are in Toronto, Canada. I made my initial inquiry, received a prompt response, was notified when it was delivered and had a lovely email exchange with Emily. Now you will be my go to for gifts for our daughter and her new family there.
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The recipient of the gift was over the moon. Thanks so much
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Absolutely outstanding! I live in Italy and wanted so much for my cousin in Melbourne to receive the Peace Lily plant on her wedding day! The flower has extraordinary sentimental meaning to me! After advising my sister (who’s contact number I left in Melbourne) that the plant was out of stock and then learning of the reason behind me sending it... the team at Plants Across Melbourne went out of their way to get that plant to my cousin! I was later made aware that the plant took centre stage along the wedding cake! I am immensely grateful! I look forward to shopping from you again... as you don’t disappoint and really know what customer service means!
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Made a special request to deliver before 4.30PM and Catie provided a quick and helpful response.
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Thank you for the attention to detail delivery. Good quality pot and plant. I highly doubt to anyone. Thank you team for the efforts.
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I'm giving an overall satisfaction as 6. I was somewhat disappointed with late delivery (delivered at 5.06pm) given I have indicated it's a business address. It was followed-up by Ellen (thank goodness for the prompt reply) when I personally emailed to follow-up on the delivery status, which I put in a delivery instructions to get it delivered by 2pm if possible.
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Kept me up to date with delivery. A gorgeous plant and excellent value
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Extremely happy with my purchase fast delivery. Would recommend to family and friends.
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A seamless transaction. Thank you
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All good - made my life pretty easy and the Orchids were a big hit with my Aunty- thanking you for the prompt hassle free service. Will use you again without hesitation. Cheers Paul.
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It was great, thanks very much!
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I shall definitely use your service again.
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was very happy with the plant you delivered it was fabulous
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Mu Mum loved it. It would be great if there were a few more 'prettier' indoor plants. Maybe a maidenhair fern. Thank you.
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Easy to use website, great communication throughout the process, including an email to advise the plant had been delivered on time to my daughter. She is very happy with the plant delivered. I would highly recommend Plants across Melbourne. Thank you Anne