Plants Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We want to make it easy for you to decide who and where to buy from, so in the interests of transparency and helping to give you a more informed purchase decision this page shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always so very grateful when someone takes the time to send their feedback - we love receiving great stories from happy customers!
When we make a rare mistake or someone hasn't had a positive experience we want the opportunity to put it right. Gathering feedback helps us to improve in all areas and deliver a better service.
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Quick service, good communication.
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I was initially hesitant to send a plant to my friends. I was worried if the plant will not look as good as in the picture, and the timing of the delivery (it was a late order across timezones, and the event sensitive). However, my concerns expressed in an email were attended to with sensitivity and thoughtfulness by Emma, who replied very promptly. Much thanks to the driver too. I was thankful for the email that informed me that the delivery has been made as well. The plant arrived beautifully and in good time, and received with much joy.
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Speedy and effortless delivery, loved what we ordered
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The main thing was the Orchid flower was very healthy and beautiful and well planted and came in a nice box. The delivery guy, my daughter said, was very nice. This gives me confidence to order iagain from you guys. Also the delivery was early enough for my daughter to enjoy the flower throughout her birthday. Thank so much,!
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Great super quick survey, great value and a lovely gift
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Excellent range and fast delivery, even during lockdown!! Will definitely use again
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I would have preferred a variety of colours across the choice of orchids you chose for the array. I thought that leaving the choice up to you would have allowed for more complimentary colours.
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Really impressed with same day delivery (even though i ordered relatively late in the day), quality of plant delivered and price. Thank you. 100% would use again.
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Great service. Great that you send me an e mail telling me it’s been delivered Would definitely recommend you
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Competitive price. Presentation of the flowers good.
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Wonderful same day delivery and tracking every step of the way Thank You
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Thank you! You have made an beautiful elderly couple.very happy! It was for a very sad occasion however the lovely or hid will be a loving memory of Annick for her husband Peter.
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It would be nice to have Free Delivery - as some florists offer!
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My friend loved the orchid I sent her and I was really happy with the quick delivery. The item looked just as good as the one in the photo and was great value for money.
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Super easy to organise, especially during lockdown it put a smile on someone’s face. This gift was easy to purchase and made someone feel special during a tough time.
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Emma was super helpful with the order
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I ordered these lovely orchid blooms in a vase for my Aunty who had been diagnosed with cancer. She was so happy to receive them and they added a smile to her life for over one month. i was so happy that I sent them to her. Sadly she passed away last week. I wanted to say thank you to Plants across Melbourne and their team for making this possible. Highly recommended . Best wishes. Marie, Harrow UK
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Very happy with this service. Recipient loved the orchid. Thank you.
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I found plants across Melbourne to be good value for money and their customer service was great.
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I believe the orchid was beautiful but in the picture the receiver sent to me it actually looked quite small. Other than that I think your company were great, Thank you
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Very easy ordering site. Extremely quick delivery. Communication emails excellent Many thanks
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thanks for the expediency
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Ordered online from Dublin Ireland. Beautiful Orchid with timely delivery. Thank you.
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John and Pat were overwhelmed by the presentation and the Beautiful orchid that it is and they have it displayed in the living room and they couldn't thank me and you enough
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I sent my plant anonymously as a surprise. I appreciated you advising me when the recipient contacted you to find out who had sent it.
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Great experience. I even mucked up the delivery address and the lady on the phone (sorry l have forgotten her name) was so helpful and fixed it up for us. Same day delivery was so quick and the recipient loved her orchid. Thanks so much.
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Delivery was prompt and the orchid looked amazing. Thank you!
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Beautiful orchid delivered to my daughter. She received exactly what I had hoped. Delivery was as asked. Well done! Very happy as give4 and she was delighted too!
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The delivery in terms of timing was great and your online experience was also great but the orchid was sooooo much smaller than it appeared on your website. I can't believe that was almost $90!! I was a little embarrassed when my friend showed me what arrived.
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it was good and the plant looked lovely
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I was pleased that I got a msg after they were delivered. The recipient was happy with it. I probably would of liked a photo of the finished presented product only because I am fussy and like to know what I have purchased and gifting. I know you have a photo of the product but that is a standard photo. Otherwise this experience was great. Your communication was terrific. Thank you.
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Prompt delivery. Receiver loved the flowers and vase
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Wonderful experience and Nathalie was helpful and prompt in fixing my request. Thank you ALL! I'll be back for more... Have a lovely day Daniel D
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I look forward to seeing those buds flower!
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Thank you so much for everything! I surprised my partner with a plant from your store and he absolutely loved it! The plant itself was gorgeous and the delivery process was easy and efficient, the package arrived much earlier than I anticipated as well! Thanks again!
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Thank you for everything. It was our daughter's 30th birthday and she is there and we are in Toronto, Canada. I made my initial inquiry, received a prompt response, was notified when it was delivered and had a lovely email exchange with Emily. Now you will be my go to for gifts for our daughter and her new family there.